GRG Public Resources Limited (GRG PR) operates contracts for customers including emergency services. This privacy notice explains how we use any personal information we collect.
Personal data is managed by GRG PR in line with the following legislations:
For data relating to the Vehicle Recovery and Emergency boarding contracts we hold on behalf of our emergency service customers, GRG PR is the Data Processor and the emergency service customer is the Data Controller.
BACK TO TOPGRG PR manages vehicle recovery contracts for emergency service customers, and uses sub-contracted recovery operators to recover, store and manage the return of the vehicles.
Our emergency service customers, GRG PR and our sub-contracted recovery operators may collect all or some of the following information about you:
GRG PR will use this information to notify the owner that their vehicle has been collected and to correctly identify the owner when they attend a recovery operator's premises to collect the vehicle
We will not use any of the data for marketing purposes or pass to a third party.
Your information will be shared with our emergency services customers and our sub-contracted recovery operators.
We have a legal basis for holding the information to correctly return a vehicle to its owner or their representative.
BACK TO TOPGRG PR manages emergency boarding contracts for emergency service customers, and uses sub-contracted contractors to secure properties.
Our emergency service customers, GRG PR and our sub-contracted contractors may collect all or some of the following information about you:
To allow correct invoices to be raised to the owner or tenant of a property that has been secured.
We will not use any of the data for marketing purposes or pass to a third party.
Your information will be shared with our emergency services customers and our sub-contractors. Where payments are made, we will share information with our credit card processors.
We have a legal basis to hold the information, to allow the correct invoicing of the work completed at a property.
BACK TO TOPGRG PR needs to hold information about sub-contractor’s staff.
GRG PR may collect all or some of the following information about you:
To allow us to arrange vetting, maintain training records and issue ID cards in line the contract we hold with our emergency services customers
We will not use any of the data for marketing purposes or pass to a third party.
Your information will be shared with our emergency services customers and the company that supply the ID cards.
We have a legal and contractual basis to hold the information.
BACK TO TOPAs part of our contractual requirements with customers we may be asked to hold contact information and personal data relating to;
Our customers may provide us with your:
To allow us to make contact with you in line with our customers directions.
We will not use any of the data for marketing purposes or pass to a third party.
We will only share your contact details with third parties in line with our customers direction when providing contractual services.
We have a legal basis to hold the information in order to perform contracts and services to our customers, and we have a legitimate purpose for holding this data.
BACK TO TOPYou have the right to request a copy of the information we hold about you. If you would like a copy of some or all of your personal information, please email or write to us using the details provided in the “How to contact us” section of this notice.
We will contact our emergency services customer and our sub-contractors to advise them of such requests.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
BACK TO TOPCookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
For further information visit http://www.aboutcookies.org or http://www.allaboutcookies.org.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.
BACK TO TOPShould any personal data require changing on our database systems, we will only amend the live version of the data base. Back-ups will not be altered unless they are used to replace the currently live database.
Back-ups of the databases are only held for five weeks and then are wiped.
BACK TO TOPWe keep our privacy notice under regular review and we will place any up-dates on this web page. This privacy notice was last up-dated on 20th April 2018.
BACK TO TOPPlease contact us if you have any questions about our privacy notice or information we hold about you: